NCR has introduced new mobile-device software to give bank and credit union executives instant access to the management and performance of their self-service device networks

NCR Pulse Banking presents data from enterprise management applications such as NCR APTRA Vision to an iOS or Android device.

This will improve network device management efficiency, performance, and business decisions, generating increased revenue and supporting the delivery of excellent consumer experience.

“Instant access to operational data - anytime, anywhere – can play a critical role in delivering amazing customer experiences in the self-service channel. NCR continues to play a leading role in software innovation for the Financial Services industry.”

NCR Pulse Banking includes real-time, high level network performance analytics for top executives, as well as detailed incident management data, geographic status display and system status alerts for network managers and operations staff, to more effectively run their self-service channel.

“From the help desk to the boardroom, NCR Pulse Banking helps financial institutions make better business decision faster, by presenting them with their network analytics on an easy-to-use, mobile platform,” said Vincent Pugliese, vice president and General Manager of Systems Management software, NCR Financial Services. “Instant access to operational data - anytime, anywhere – can play a critical role in delivering amazing customer experiences in the self-service channel. NCR continues to play a leading role in software innovation for the Financial Services industry.”

NCR began rolling out Pulse Banking with select customers in Fall 2014.

ATM network data often is tracked through multiple desktop applications. Pulse Banking eliminates the need to install separate apps on a mobile device by conveniently synthesizing disparate data streams into a single view. While the Pulse Banking app is free to download, it requires use of NCR APTRA Vision, a leading multi-vendor self-service device management software application.

 

Grey Thomas - Staff Writer

 

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